Frequently Asked Questions
Getting Started
You can log in using your assigned username and password. Visit the homepage and select “Login” at the top right corner.
Click “Forgot Password” on the login page and follow the instructions to reset your password. If issues persist, contact the LMS support team using the support ticket form.
Courses and Content
Once logged in, browse available courses and select “Enroll” or “Join Course”. Some courses may require instructor or admin approval.
Check with your instructor to confirm enrollment or verify that the course start date has passed. If the issue continues, submit a support ticket.
Yes! The LMS is mobile-friendly.
Assignments and Quizzes
This depends on your instructor’s settings. Some quizzes allow multiple attempts, while others may be limited to one. Check the quiz instructions or contact the site coordinator.
Technical Support
Try refreshing your browser, clearing your cache, or switching to another browser (Chrome or Firefox recommended). If the problem persists, report it via the support form.
For optimal performance, use the latest versions of Google Chrome, Mozilla Firefox, or Microsoft Edge.
Certificates and Progress
You’ll see a completion checkmark or a progress bar on your dashboard. Some courses also provide a digital certificate once all requirements are met.
Yes. Navigate to your course completion page or profile section, and select “Download Certificate.”
I am very greatful for this opportunity to have done the course online. It was very meaningful to go through…
Due to the interactivity of the MOOC, we are currently redeveloping content for download. We will share this when it…
Greetings I would love to get a downloadable form of the material please. Either version would be appreciated
I have just finished and i am thrilled and thankful for the opportunity not only to achieve another excellent certificate…
Sounds great, thank you!